Client: Canadian Regulatory Body
Service Provided: AI Consultant via Intercast Global
A Canadian regulator engaged Intercast Global to support a pilot rollout of Microsoft 365 Copilot. The project’s goals were to explore AI-driven productivity gains, identify cybersecurity risks, and evaluate Copilot’s potential across the organization.
Key Challenges:
Ensuring data confidentiality and access controls
Aligning Copilot’s capabilities with business workflows
Driving user adoption through training and support
Our Solution:
We placed an AI consultant with deep Microsoft 365 and cybersecurity expertise. The deployment followed a four-stage model—provisioning, implementation, evaluation, and reporting. Key deliverables included:
A security readiness assessment
Curated learning paths and user guides for IT and business users
Development of role-based Copilot use cases
Establishment of a Centre of Excellence to guide ongoing AI integration
Early Outcomes:
Faster meeting minute capture and content synthesis
Clearer communications and process documentation
Positive user feedback and early adoption success
Looking Ahead:
The organization is now focused on expanding Copilot usage, measuring user engagement, and refining AI governance. Intercast’s consultant continues to support ongoing improvements in training, security posture, and AI strategy.
“Intercast helped us do more than deploy Copilot—they helped us build an AI foundation.”